FAQ
The four things people ask.
How long they keep, where we deliver, how custom it can get and how much notice we need. Anything else, message us — we answer in the evenings between batches.
How long do they keep?
Moulded chocolate keeps for three months in a cool, dark cupboard — not the fridge, which dulls the shine and makes the shells sweat. Anything with fresh ganache or fruit should be eaten within two weeks, and we’ll tell you clearly which is which when we send your design.
Where do you deliver?
We hand-deliver across Harare, within about 15 km of the kitchen, covering Borrowdale, Avondale, Mount Pleasant, Highlands, Chisipite, Newlands, Belgravia and Greendale. Complimentary on orders over US$80. We can also deliver straight to the recipient with your card, which is what most people choose. Outside Harare — Bulawayo, Mutare, Victoria Falls — we send by overnight courier in insulated packaging.
How custom can it actually get?
Names, dates, messages, colours matched to a photo, a flower moulded to match a bouquet, a company mark cast in chocolate. If you can describe it, we can usually make it. The only real limits are physics and lead time — we’ll tell you honestly if something won’t set or won’t travel.
How much notice do you need?
A week for a single box. Two to three weeks for anything with a custom mould or a new colour, since we make and test the mould first. Four to six weeks for weddings and large corporate orders. If your date is sooner than that, ask anyway — we keep some capacity free.
Ask us the fifth thing.
Message us on WhatsApp. Tell us who the gift is for while you’re there, and we’ll start on a design.
Start a custom order